Can I change my user role?

Can I change my user role?

User roles in HearLink are managed through Groups & Permissions. Roles aren't changed directly by users, they're updated by an administrator or organisation owner. 

If a user needs to be upgraded to an organisation owner, this has to be done directly by HearLink. Please contact HearLink support to upgrade a standard user to an organisation owner.

Warning: Organisation owners have full access to every part of the HearLink system. Please be aware of this when upgrading a standard user to an organisation owner. 

If your responsibilities or role has changed and you need greater access to the HearLink CRM:

• Speak to your organisations administrator or owner.
• They can adjust your group membership or create a new group with the required permissions.

Reminder: Access is permission based, changing a Group updates what features a user can see or edit.

Further reading:

• Manage users in a group
• Group permissions
• What are Groups?