Can multiple users log in from the same device?

Can multiple users log in from the same device?

Yes. Multiple users can safely log in and out of HearLink on shared devices, such as reception desks, clinic rooms or front of house computers.

Each user signs in with their own credentials, and access to patients, clinics and features is controlled by their individual permissions and group membership, not the device itself.

This allows teams to work flexibly across shared workstations without compromising security or access control.

To keep accounts secure:

• Always log out fully after use.
• Avoid saving passwords in shared browsers.
• Do not use browser autofill for login details in shared browsers.

Session history and access controls are tied to individual logins, not devices.