Knowledge base

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Organisation Settings

Learn how to customise and set up the HearLink system to your organisation's needs.

102 articles

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Patient Management

Tools and settings for managing patient information, history, preferences and workflows.

24 articles

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Appointments, Calendar & Scheduling

Manage appointments across your organisation. Schedule your team, and customise calendar settings to suit your workflow.

22 articles

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Stock Management

Manage haring aids and accessories across your organisation. Track availability, allocate to patients and ensure inventory accuracy.

8 articles

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Orders

Create, view and manage patient product orders. Track order statuses.

21 articles

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Repairs

Track and manage repair requests and statuses for hearing aids and other patient products.

8 articles

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Reporting & Insights

Gain visibility into your organisation's performance. Run custom reports on appointments, finances and more with real data.

18 articles

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Marketing

Create and manage marketing queries using Tonee and export lists for external use.

3 articles

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Finance

View and manage your organisation's financial records, including transactions and invoices.

3 articles

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Alerts

Set up and manage alerts to notify users of key actions, overdue tasks or patient related updates,

5 articles

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Online Booking

Folder for online booking

1 articles

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Frequently asked questions & Glossary

Questions? Find answers to common question here. Alongside a Glossary of terms.

55 articles

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System Updates

Any system updates complete with release notes

23 articles