Why can't I access certain clinics or features?

Why can't I access certain clinics or features?

Access to clinics and similar features in HearLink is controlled by your permissions group(s).

Common reasons for limited access:

• The user Group you are a member of doesn't have the required permissions to view or perform actions on clinic or feature.
• You're not assigned to the clinic in question. Clinics can be assigned to users in the Users section of the organisation settings.
• The feature is restricted based on role or system configuration.

Tip:  If your view seems limited, check with your administrator or organisation owner to confirm your Group permissions. 

Further reading:

• Group permissions
• Manage users in a group