Can settings be configured differently for each clinic?

Generally, most settings are configured system wide and apply across your entire organisation. However, HearLink provides flexibility for multi location practices through the Brands feature, which allows certain settings to vary by clinic.

What can be configured per clinic:

Brands - Each clinic can be assigned to a brand, which controls:

• Logo and letterhead used on documents
• Contact details appearing on patient communications
• Invoice and receipt branding
• Email sender information

Clinic specific details - Individual clinics have their own:

• Address and contact information
  
• Enabled days
• Assigned staff and practitioners
• Online booking availability
• Invoice settings

What remains organisation wide:

Most operational setting apply across all clinics to maintain consistency:

• Calendar settings (time intervals, appointment display)
  
• User Groups and permissions
• Patient status and workflows
• VAT settings
• Appointment types

Why this approach:

System wide settings ensure consistency in how your organisation operates, making it easier for staff who work across multiple locations and simpler to manage for administrators. Clinic specific settings through Brands provide the flexibility needed for multi location or multi brand practices without creating management complexity.

Further reading: 

• What are brands?
• Clinic overview