Can I see who made changes in the system?

Yes. Actions like creating an appointment, updating a user or deleting an invoice are tracked in HearLink's audit log. 

You can view the audit log to trace who made what changes to the system or patient records and when those changes occurred.

What the audit log tracks:

The audit log automatically records a comprehensive range of actions including:

• Patient record creation, updates and deletion
• Appointment changes and cancellations
• Invoice and order modifications
• User account changes
• Organisation setting updates
• API key creation

HearLink is always expanding audit logging to cover additional sections of the system, providing even more comprehensive tracking.

Who can access the audit log:

Access to the audit log is controlled by Group permissions. Typically organisation owners and administrators can view audit logs, though access can be granted to other users as needed.

The audit log is particularly useful for:

• Troubleshooting issues ("who's changed this patient's appointment")
  
• Compliance and accountability
• Training and quality assurance
• Understanding patterens in system useage

Further reading:

• Audit Log