To create letter documents in HearLink you first need to set up letter templates. Once letter templates are set up, you can generate letters directly from a patient profile. Letters are created as PDF's, stored automatically in the patient documents and images sections and can be downloaded, printed or emailed.
In this article we'll cover how to:
- create a letter from the patient profile.
- select a letter template and appointment (if required).
- download, print or email a letter.
Create a letter document
- Navigate to the desired patient.
- Locate and click the Documents and Images tab.

- Click the Create new letter text.

- Select a Letter template.
- If the template is an Appointment type, select the related appointment.

- The variables from the letter template will be populated with the data from the patient and the appointment/clinic if one has been selected.
- You can make amendments to the letter before saving, all text remains fully editable.

- Click Submit to save the letter as a document.
What happens next
- A PDF will automatically open in a new browser tab, ready to print or download.
- A copy of the letter will be saved in the Documents and Images section of the patient profile.

- The letter can be emailed directly from HearLink, where it will be included as an attachment.

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