Patient products overview

Manage and review a patient's hearing aids and accessories directly from their dashboard.

In this article we'll cover how to:

• view patient products.
• understand the information shown.
• manage individual product entries.

Products actions

• Navigate to the desired patient.
• Click the Products tab.

Product table breakdown

Each row in the table represents a product and includes:

• Stock item - hearing aid or accessory, including the ear if applicable.
• Serial Number - the unique identifier for the product.
• Warranty - length of warranty period for both the manufacturer and the patient.
• Additional details - any additional details related to the product.
• Status - includes statuses such as On trial. See stock statuses for more details.
• Fitted/Allocated date - when the product was assigned to the patient.

From the products tab, you can take the following actions:

• edit allocation - update which product was allocated or the ear it was assigned to.
• edit details - add or change serial numbers, warranties, and more.
• delete a product - remove a product from the patient's record.