Patient Transactions (including refunds)

Modified on Wed, 12 Nov at 3:35 PM

View and add patient transactions directly from the patient dashboard. You can also add refunds in this section. For a broader overview of transaction and finance settings, see this article


In this article we'll cover how to:

  • view patient transactions.
  • add a transaction.



View patient transactions

  • Navigate to the desired patient.
  • Click the Transactions tab. 
  • View all available transactions for the selected patient.




Add a transaction

  • Locate and click the Add transaction text.



  • Complete the form with the Transaction details. 
  • Click Submit to save the new transaction.


There are two options for creating a new transaction. Payment or Refund. To edit an existing transaction, see this article. 



The new transaction will now appear in the patient's transaction list. If the type of transaction is a refund the refunded amount with be applied to the attached Order/Invoice.

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