Add an assignee to an alert

Modified on Fri, 18 Jul at 3:06 PM

All unassigned alerts are viewable by all users, however a user can be assigned to a specific alert and only they and the organisation owner can view this alert.


In this article we'll cover how to:

  • assign a user to an alert.
  • show all alerts for an organisation owner.



Assign alert to a user



An organisation owner has the option to view all Alerts whether they are assigned to them, another user or are unassigned. 


  • Navigate to Alerts.
  • Enable Show all current alerts.



A user can only view Alerts assigned to them, or unassigned Alerts.

Example:

  • Mark has been assigned to 2 Alerts.
  • He also has access to view the unassigned Alert.
  • Mark doesn't have access to view Alerts assigned to Abigail's and vice-versa. 


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