HearLink includes a built in organisation wide chat to support quick, internal communication between users. The chat provides a central place for conversations and coordination without needing to rely on external messaging tools.
This feature is designed for day to day collaboration, helping teams stay aligned while working across clinics, calendars and patient records. If you only want specific user's using the chat, like everything you can remove access using Groups.
In this article we'll cover how to:
- access the organisation chat.
- send and receive messages.
- manage notifications for new messages.
Access the organisation chat
- Navigate to Chat.
Once opened. you'll see a single shared chat space used by all users within the organisation.
Send and receive messages
- Press Send to post the message to the organisation chat.
All user's in the organisation can view and respond to messages in real time. Messages are visible to everyone, making the chat ideal for announcements, quick questions or coordination between teams.
Notifications
Each new message triggers a notification for user's in the organisation.
Notifications help ensure important messages aren't missed, even when users are working elsewhere in the system, such as the calendar or patient dashboard.
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