Troubleshooting & Errors

From login issues to saving problems, these quick answers are here to help you identify what's going wrong and what steps to take next.

Can I recover accidental deletions?

Modified on Tue, 19 May at 11:57 AM
Who do I contact if I'm locked out of the system?

Modified on Tue, 19 May at 12:07 PM
Attached forms not sending with confirmation

Modified on Mon, 26 Jan at 11:42 AM
Why won't my changes save?

Modified on Tue, 19 May at 11:41 AM
Why can't I see a patient/appointment I just created?

Modified on Tue, 19 May at 12:06 PM
I made a mistake on an invoice/order - can I fix it?

Modified on Tue, 19 May at 3:47 PM
Why isn't my data syncing to Xero/other integrations?

Modified on Tue, 19 May at 12:24 PM
Why aren't my email or SMS confirmations/reminders sending?

Modified on Tue, 19 May at 4:00 PM