Troubleshooting & Errors

From login issues to saving problems, these quick answers are here to help you identify what's going wrong and what steps to take next.

What should I do if I get an error saving a patient?

Modified on Wed, 23 Jul at 11:21 AM
Why is my appointment not showing on the calendar?

Modified on Fri, 8 Aug at 11:45 AM
Can I recover accidental deletions?

Modified on Wed, 23 Jul at 11:24 AM
Who do I contact if I'm locked out of the system?

Modified on Wed, 23 Jul at 11:26 AM
Why won't the system save my changes?

Modified on Wed, 23 Jul at 11:27 AM
What if changes I made earlier aren't showing now?

Modified on Wed, 23 Jul at 11:28 AM
What are the response times for error related queries?

Modified on Wed, 13 Aug at 3:53 PM