Upload documents as email attachments

Modified on Sun, 2 Nov at 9:41 AM

An organisation can upload documents to HearLink to be used as email attachments for email templates. Once uploaded these documents can be attached when sending an ad hoc email to a patient.


In this article we'll cover how to:

  • upload an email attachment.
  • delete an email attachment.


Only users with the correct permissions can upload an email attachment. If you think you should have permission to perform such an action please contact the organisation owner.



Upload an email attachment 

  • Navigate to Organisation settings
  • Locate and click the Communication Settings section of the settings.
  • Click the Edit iconnext to Email Attachments.



  • Click the Add new email attachment button.



Complete the email attachment upload:

  • Choose a file to upload.
  • Enter a Name for the email attachment.




Delete an email attachement

  • Locate and click the Delete iconof the Email attachment you want to delete.



  • You'll be shown a warning message.



  • Click Delete to confirm and delete the email attachment.


Warning: Once an email attachment has been deleted this action cannot be undone. Please proceed with caution!



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