Patient form fields

When adding or editing a patient in HearLink, your organisation can customise which fields are shown in the form. This helps ensure you're collecting only the information relevant to your workflow.

Most fields can be enabled or disabled in your organisation settings depending on your requirements. However, State, Referral, Full name, and Primary phone number are always required and cannot be disabled.

In this article we'll cover:

• what each patient form field means.
• which fields can be configured.

Patient form fields explained

State

Active, Inactive or Deceased. Determines the patient's current status within the organisation. 

Referral/Lead Type

Describes how the patient came to your organisation (e.g. GP, marketing campaign).

Referral/Lead sub type

Further specifies the referral (e.g. which GP or campaign).

Title 

The patient's preferred title (e.g. Mr, Mrs, Dr).

Full name

Patient's first and last name.

Address

Postal address of the patient.

Primary phone number

Main contact number. This is required.

Secondary phone number

Optional additional number for contact.

Email address

Patient's email for communication.

Date of birth

Used for identification and patient record accuracy.

Gender

Optional gender information.

Primary clinic

The clinic location primarily associated with the patient.

Conditions

Any relevant hearing or medical conditions.

You can add as many conditions as required. Enable Conditions and click the Edit condition options to add conditions.

Marital status

Optional personal detail.

Next of kin / Emergency contact name

Who to contact in an emergency.

Next of kin / Emergency contact number

Contact number for the next of kin.

GP details

The patient's general practitioner information.

Medical number 

An internal or external medical ID (if applicable).

Contact preferences

How the patient prefers to be contacted (e.g. phone, email, post).

Contact permissions

Stores consent for different types of communication.

Custom field

Any additional field your organisation has added.